September 9, 2019
Your privacy is of great importance to Navy Natural. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (further: AVG). This means that we:
- Clearly define our purposes before we process your personal data, through this privacy statement;
- Storing as little personal data as possible and only the data necessary for our purposes;
- Explicitly request permission to process your personal data, should consent be required;
- Take necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data for us;
- Respect your rights, such as the right to access, correct or delete your personal data processed with us.
Your information is safe with us and we will always use it properly. In this privacy statement, we explain what we at the company www.navynatural.nl do with information we learn about you.
If you have questions or want to know exactly what we track about you, contact Navy Natural.
Order handling
When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.
For this we use your billing address, name and address, payment information and email address. We do this based on your consent. We keep this information until your order is completed. We store certain customer data for longer in connection with the statutory tax retention obligation.
Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
Contact form
With the contact form you can ask us questions or make requests. For this we use your name, address and e-mail address. We need these because of the contract we have with you. We keep this information until we are sure that you are satisfied with our response.
Your Account
Certain areas of our company require you to register first. You must then provide information about yourself and choose a username. With that, we will create an account, which you can log into with that username and a password of your choosing.
For this we use your billing address, payment information, e-mail address and name and address details. We need these because of the contract we enter into with you. We keep this information until you cancel the account.
We keep this information so you don't have to fill it out over and over again and so we can more easily contact you when needed at the company. You can edit information through your account whenever you want.
Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
Portal Access
Our portal gives you access to a management environment where you can set up, specify and change things for the company yourself. We keep track of what you have done and when, so there is proof of that.
For this we use your e-mail address, payment information, billing address and name and address details. We need these because of the contract we make with you. We keep this information until the end of the service to you.
Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
Statistics and profiling
We keep statistics on the use of our company. We use these statistics to improve our business to show only relevant information, for example. We may combine your personal data to learn more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always report this to us.
For this we use your gender, e-mail address, payment information, name and address details and date of birth. We need these because of the contract we make with you. We keep this information for six months.
Sending newsletters
We have a newsletter and you will be added to the list of subscribers only with your permission. In the newsletter you will read news, tips and information about our products and services.
For this we use your e-mail address and name and address details. We need these because of the contract we make with you. We keep this information until you cancel the subscription.
You can unsubscribe from the newsletter at any time. Every newsletter contains an unsubscribe link.
Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
Advertising
We would like to send you advertising about offers and new products or services. This is what we do:
- by email
- via social media
You can object to this advertising at any time. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. Through your account you can also communicate this. Through the portal you can also communicate this.
Advertisements
Our company displays general advertisements. In doing so, we do not keep any personal data, so we do not find out whether you like them. Provision to other companies or institutions With the exception of the parties necessary to provide the services mentioned above, we do not under any circumstances provide your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police demand it in case of suspected crime).
Statistics
We keep statistics on the use of our company Our company includes social media buttons. With these, the operators of these services collect your personal data.
Cookies
Our company uses cookies. Cookies are small files that we can store information in so that you don't have to fill it in again and again. But they also allow us to see when you visit us again.
You can disable the placement of cookies through your browser, but some things about our company will no longer work properly.
We have made agreements with other companies that place cookies. However, we do not have full control over what they themselves do with the cookies. So please read their privacy statements as well.
Google Analytics
We use Google Analytics to track how visitors use our company. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.
Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
- Access to personal data is protected with a username and password
- We use secure connections (Secure Sockets Layer or SSL) that shield all information between you and our website when you enter personal data
- We keep logs of all retrievals of personal data
Changes to this privacy statement
When our company changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.
Your rights
If you have questions or want to know what personal data we hold about you, you can always contact us. Please see the contact information below. You have the following rights:
- Get an explanation of what personal data we have and what we do with it
- access to the exact personal data we have
- having errors corrected
- having outdated personal data deleted
- revocation of consent
- limit a given processing
- object to a particular use
Be sure to always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.
In principle, we will comply with your request within 30 days. However, this deadline may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.
Complaint
If you would like to make a complaint about the use of your personal data, please email info@navynatural.nl. We will address any complaint internally and communicate this further with you.
If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
Contact details
Navy Natural
Nieuwe Voorstaat 55
2203 ZC Noordwijk
E-mail address: info@navynatural.nl
Phone: +31627235673
Chamber of Commerce number: 74884069
